High Street Rate Relief for Denbighshire Businesses

Earlier this year we told you about the Welsh Governments High Street Rate Relief Scheme. This targeted relief scheme is new for 2017/18 and has been designed to help high street retailers, including those which have seen an increase in their Business Rates bill as a result of the 2017 revaluation undertaken by the Valuation Office Agency.

Denbighshire County Council have now successfully applied the Welsh Governments High Street Rate Relief scheme to all eligible properties in the County. In total, 638 eligible Businesses in Denbighshire have saved £528,812 from their bills. Individual businesses will have seen relief of up to £500 (Tier 1) or up to £1,500 (Tier 2).

 For more details on the scheme and eligibility criteria read the High Street Rate Relief Guidance.

If your business is eligible you will have received a revised bill with the discount having been automatically applied to your account.

If you have received an amended bill and do not wish to have the HSRR applied to your premises, you need to fill in and return the opt-out form enclosed with your bill.

Alternatively, if you believe you should have qualified but have not received the relief and want us to review your case please contact the Business Rates Section at: businessrates@denbighshire.gov.uk / Telephone: 01824 706326

Welsh Government are currently devising the new rate relief scheme(s) for 2018/19 onwards and we await further guidance with more detail expected in Autumn this year.

Denbighshire business survey 2017


The Denbighshire Business Survey is our annual landmark analysis of business needs in Denbighshire. By collecting data from 496 businesses all over the county we can take the temperature of the county economy and use this information to direct our efforts to help businesses grow over the coming year. For instance this latest research shows that since last year confidence in sales has increased by 7%, and 54% of businesses are looking to invest in their business. Among other things we can now see what business people think are the biggest issues facing their town centres and what barriers are faced by businesses when trying to hire the best staff. You can see a snapshot of the 2016 Denbighshire Business survey results here.

We carry out surveys such as these to help us with our work on developing the local economy and use the results to direct what we do next. Without research like this we would not know that St Asaph produces the most exports of any town in the county or that half of businesses would like more social media training. Every year we concentrate hard on improving what we do for local businesses and you will have seen many of the responses to the survey issues covered in our annual March for Business programme.

Today we are launching the Business survey for 2017 and need your help to spread the word far and wide. If you are a business owner complete this survey for a chance to have your voice heard and the possibility of winning a new iPad.



LinkedIn Masterclass, Denbigh June 26 2017, 2.00 – 5.00 pm

LinkedIn Masterclass, Hwb Denbigh, Smithfield Road LL16 3RG June 26 2017, 2.00 – 5.00 pm

Book your place

Cost £199 plus vat per person

This comprehensive half-day training course will provide an overview of effective marketing through LinkedIn, plus a practical guide to making it work for your business. You’ll learn how LinkedIn can be used to generate strong lead generation funnels for your business and how you can use this social media platform to nurture these leads for conversion to customers.

Who should attend?

The LinkedIn Masterclass course is ideal for anyone looking to really ramp up their social media through using LinkedIn as a key lead generation tool for their business.  It is suitable for business of all sizes from all industries as well as agencies.

Suitable for all levels.

The course will focus on achieving 3 key objectives;

Learn techniques & tools used for effective social media marketing

Learn practical and proven strategies to generate leads & ultimately increase business profits

Gain the ability to apply a LinkedIn social media strategy and framework to your business

This LinkedIn course has been accredited for CPD hours within the Chartered CPD Programme by the Chartered Institute of Marketing. You will receive a certificate after completing the course, which can be used as evidence for your CPD record card. 

Course Trainer Dawn McGruer FRSA, Business Consort Ltd

This training course will be hosted by Dawn McGruer FRSA. Dawn is a strategic digital & social media marketing trainer, practitioner, consultant, author and blogger who has over 15 years’ experience in the digital marketing arena.

Dawn is also the Director of Business Consort which was established in 2005 and has developed it into one of the world leading training organisations which is accredited by The Chartered Institute of Marketing. With over 2 million subscribers Dawn has become a key influencer in this area and provides Social Media and Digital Marketing Training Courses including the CAM Diploma in Digital Marketing.

What will you learn?

Navigating LinkedIn

Do you understand the basics?

Creating the perfect LinkedIn profile

Grow your network, control your privacy and search

Protect yourself from snooping competitors. Understand who can see your footprints on LinkedIn, why sometimes it is a great idea for people to see you looking at their profile and learn how to become totally anonymous on LinkedIn.

Communicating on LinkedIn: How to get it right and when to do it

Building rapport, connect and build those leads

Groups on LinkedIn

Designing a high impact company page

Optimise your profile for maximum visibility

Using keywords effectively for your profile

Benefits of having paid or premium accounts versus free

Book your place

Woman to be input to the laptop


Welsh Government Rural Communities – Rural Development Programme 2014-2020

Details of this programme and the various schemes of assistance can be found at this website:


To help you navigate the schemes Cadwyn Clwyd have produced this handy summary. Windows for applications for grant funding open and close during the year.  If you have any enquiries about applying for assistance then Cadwyn Clwyd would be pleased to help.  They can be contacted on 01490  340500.

Rural Community Development Fund

The Rural Community Development Fund (RCDF) offers grants that are primarily for capital investment projects led by community-based organisations. The grants will provide investment funding for a wide range of activities to help meet local needs and strengthen communities so that they can grow and thrive.  Key areas for support will include: drawing up of community / village development plans; investments in small scale infrastructure including renewable energy; investments in ICT including broadband and digital inclusion; improving access to services such as childcare, rural transport and  financial advice; investments in recreational, tourist infrastructure and activities to improve health and quality of life.  The maximum grant contribution per project from RCDF is £128,000 and the minimum is £2,400.  Applicants must secure 50% of the total eligible project costs (for 7.1 and studies under 7.6) and 20% of the total eligible project costs (for investments under 7.2 – 7.7).


 Food Business Investment Scheme

The Food Business Investment Scheme (FBIS) is designed to help primary producers of agricultural products and businesses that do first and/or second stage processing activities in Wales. The scheme can provide capital investment and other support to projects where at least 90% eligible agricultural products are processed. The scheme is open to applications from a wide range of enterprises involved in primary and/or secondary processing of agricultural products, including:  sole traders, voluntary sector organisations, private and public limited companies (SME and Large Enterprises), farm businesses that want to process their own agricultural products, and new businesses, including start-up businesses. The maximum grant threshold per enterprise for any individual investment project is £5,000,000 and the minimum is £2,400. Varying grant rates depending on size of enterprise.


Co-operative Forest Planning Scheme

The Co-operative Forest Planning Scheme aims to support proposals seeking to facilitate, develop or establish new collaborations and activities and to help potential new collaborations develop project proposals, which work to improve the management of our natural resources and contribute to the well-being of our rural communities. Examples of eligible activities under the scheme include: the development and co-ordination of collaborative groups; communication and dissemination activities; technical and feasibility studies; and monitoring and evaluation activities. The maximum grant threshold per enterprise for any individual project is £180,000 and the minimum is £10,000. The maximum grant rate is up to 100%.


Sustainable Management Scheme

The Sustainable Management scheme will provide financial support for a range of activities that will improve the management of our natural resources and in doing so contribute to the well-being of our rural communities. The scheme offers grants to collaborative groups looking to: improve our natural resources and the benefits they provide, take action to reduce greenhouse gas emissions, improve business and community resilience to the impacts of climate change. Grants can range from a minimum of £10,000 to a maximum of £5,000,000 to help start up and facilitate new collaborations through to landscape-scale ambition co-ordinating actions and input from several parties to achieve lasting benefits across our communities.  The maximum grant rate for any individual investment project is 100% of the total cost.


Co-operation and Supply Chain Development

The Co-operation and Supply Chain Development scheme (C&SCDS) is designed to help make new things happen. It will provide support for a broad range of matters and for all aspects of a project, from the initial stages through to delivery and into dissemination and evaluation. The scheme cannot support joint activities that are already taking place but can support an existing group in undertaking a new joint project.  The scheme aims to support the development of new products, practices, processes and technologies in the agriculture, forestry and food sectors, including:  small businesses working together to share production facilities and resources, short supply chains and local markets including promotion activities in a local context, and pilot projects where the information is made publicly available and widely disseminated. The maximum grant threshold per enterprise for any individual co-operation project is £10,000,000 and the minimum is £2,400. Varying maximum grant rate.


Sustainable Production Grant Scheme

The Sustainable Production Grant (SPG) scheme is a capital grant support package aimed at farmers. The SPG Scheme aims to provide capital investment in facilities and equipment that relate to: animal health and welfare; crop storage; production housing and handling; renewable energy production; and soil and crop management.  The maximum grant rate for any individual investment project is 40% of the total investment cost, regardless of the size of the enterprise and location.  The maximum grant threshold per enterprise for any individual investment project is £400,000 and the minimum is £16,000. The maximum grant rate for any individual investment project is 40% of the total investment cost regardless of the size of the enterprise and location.


Timber Business Investment Scheme

The Timber Business Investment scheme provides funding for capital investments that add value to forests by enabling woodland management activities, timber harvesting and/or timber processing. The scheme is open to private forest owners, local authorities, certain other public sector forest owners and small/medium-sized enterprises (SMEs) and  community organisations or forestry contractors.  Investments supported by the scheme must be related to improvements in value in forests, for example by enabling woodland management activities, timber harvesting and/or in-forest or small-scale timber processing. The maximum grant threshold per enterprise for any individual investment project is £5,000,000 and the minimum is £2,400.


Business Rates Bills for 2017/18

Business Rates Bills for 2017/18

Annual bills for the next financial year will be sent within the next few weeks and there will be some significant changes from last year. The key points are:

Rateable Value & Appeals

Because 2017 is a revaluation year some businesses may see a large increase or reduction in their Rateable Value from their current valuation. In other cases the values will be broadly static. The Rateable Values are assessed by the Valuation Office Agency, an executive function of HRMC. The Valuation Office Agency also manages all appeals against the Rateable Values and any questions regarding should be sent to them, their contact details are as follows:

Contact the Valuation Office. Telephone: 03000 505505

Each year Welsh Government sets the Business Rates Multiplier and informs Local Authorities of their value, any bills that are issued must, by law show the multiplier. The Multiplier has been set at 49.9p for 2017/18

Small Business Rates Relief

Welsh Government has extended the current scheme so that Businesses with a Rateable Value below £6,000 will receive 100% Relief and Businesses whose Rateable Value is £6,000 to £12,000 will receive a reducing tapered relief. Businesses whose Rateable Value is greater than £12,000 will receive no relief. There are qualification criteria, as set down by the Welsh Assembly. The rules are as follows

  • The property must be occupied at the time of claiming relief
  • Public Sector Bodies such as Council’s are not eligible for relief
  • Ratepayers receiving Mandatory Charitable Relief are not eligible for relief
  • Certain classes of properties such as Car Parks, Advertising Rights and Telephone Communication masts are not eligible for relief

For those businesses that already get this relief there is no need to re-apply as the New Year amount will be automatically calculated. However some properties may now be eligible for relief and if you want us to review your case please contact us at:

businessrates@denbighshire.gov.uk / Telephone 01824 706326

 Transitional Relief

Welsh Government has introduced a scheme to help protect small businesses from the impact of the revaluation, limiting the increase in the amounts payable for 2017/18 and future years. The scheme is designed as follows.

  • The limit on increases in the rates bill from 2016/17 to 2017/18 will be capped at 25% above £100
  • Any increase in the rates payable up to £100 will receive no transitional relief
  • The transitional relief is linked to the account as at 1st April 2017 so any change in liability eg a change in occupiers will cease the relief from the date of change.

The qualification criteria is as follows:

  • The Property must have received Small Business Rates Relief on 31st March 2017 (Please see section above on Small Business Rates Relief)
  • The Ratepayer must have had an increase in the annual bill greater than £100
  • The Property must be occupied on 31st March 2017 and 1st April 2017
  • No Transitional Relief is payable on empty properties
  • Any changes in liability ie property becoming empty or change of occupier will cease the relief

There is no need to apply for this relief as the New Year amount will be automatically calculated. However if you believe you should have qualified but have not received any relief and want us to review your case please contact us at:

businessrates@denbighshire.gov.uk / Telephone 01824 706326

High Street Retail Relief

Welsh Government has announced a new targeted relief scheme, designed to help high street retailers where the Business has had a significant increase in their bill. There are two levels of support, based upon the 2017/18 Rateable Value and there are qualification criteria for this relief, further details are shown below

  • Tier 1 Support – A maximum amount of £500 or the total remaining liability (after the application of Small Business Rates Relief and / or Transitional Relief) for 2017/18 where the 1st April 2017 Rateable Value is between £6,001 and £12,000 and the property qualifies for either Small Business Rates Relief and / or Transitional Relief in 2017/18.
  • Tier 2 Support – A maximum amount of £1,500 for 2017/18 where the 1st April 2017 Rateable Value is between £12,001 and £50,000 and the property does not qualify for either Small Business Rates Relief and / or Transitional Relief in 2017/18 and has had an increase in their bill.
  • Currently there is no additional support for Businesses whose Rateable Value is greater than £50,000

The qualification criteria is as follows:

  • To be eligible Properties must be occupied and wholly or mainly used for retail functions as defined by Welsh Government
  • The relief if awarded when combined with any other grant aid cannot be above the EU State aid limits and a state aid disclaimer will need to be completed in all cases
  • The relief is only applicable to Businesses occupying premises on 1st April 2017, any change in occupier will cease the relief and any new occupier will not be entitled to this relief
  • There is a defined list of excluded Business types as defined by Welsh Government

Find out more in the High Street Rates Relief Guidance

Payment Options

Did you know the following payment methods are really quick, reliable and easy to set up?

  • Paying by Direct Debit
  • Internet Payments through our website
  • Telephone payments
  • Details are available at our website www.denbighshire.gov.uk/en/business/business-rates/business-rates.aspx or contact us at / Telephone 0300 456 2499

March for Business 2017

This year we’ve gone bigger and better!

31 Days    17 Events

Over 90 Experts

Locations across Denbighshire

Listen to those who attended last year and the benefits they gained to their businesses!

This year’s business month will offer more opportunities for networking, more expert advice and more workshops to benefit your business including…

Denbighshire for Growth, It’s All about the money, Retail Skills Training, Welsh in Business, 5 Ask the expert events, Business BooSt Camp, Starting a Business: Take the Plunge and more…..

Find out more and book your place:



Expression of Interest

We’ve recently joined forces across North and Mid Wales Jobcentres to get ready for the influx of jobs coming our way from the Construction Industry.

To help us match job seekers with the jobs available, Jobcentres across North and Mid Wales are feeding into an Expression of Interest Database.  This records the Construction skills and trades held by job seekers. It’s a live database which is being updated all of the time as claimants sign onto or off benefit.

It also helps us to identify if we have people with skills and experience who perhaps no longer have the cards or tickets needed for the jobs available. In those instances, we’d work closely with local colleges to put the right training on for the individual, linked to the needs of the local labour market.

The Jobcentre can be very innovative in their approach to recruitment so if you have jobs but lack a strong workforce, please get in touch to see how we can work together.

Katie Goodwin

Employer and Partnership Manager

Denbighshire Jobcentre Plus

County Employer and Partnership Manager Contact Details:
Flintshire Jacqueline Blythe Tel: 07759631328


Denbighshire Katie Goodwin Tel: 07738535624


Conwy: Sharon Williams Tel: 07920 450988


Wrexham: Dawn Pryce Tel: 01686 863153/07900276549


Gwynedd: Yvonne Hughes Dolgellau, Machnynlleth, Porthmadog

Tel: 07776264107

Gwynedd: Eiddwen Borland Bangor, Caernarfon, Pwllheli

Tel: 07795308217


If employers are looking to recruit workers for Construction vacancies, please see the table of contacts above who can help you in the area you are looking to recruit.

Christmas shopping video with important message spreads festive cheer

A heart-warming Christmas tale with an important message has arrived in Denbighshire.

The two-minute festive film has been produced by Denbighshire County Council to showcase the wide range of local shops in the county.

The clip features the story of a family completing their Christmas shopping in Denbighshire with all gifts bought from local traders.

It also features students from Denbigh Stagecoach performing arts school singing at St Asaph Cathedral and stars Carys, a bespoke bear which was made by Sarah Chapman of Bilberry Bears in Llandegla.

The film has been released on the Council’s YouTube channel today (Thursday) and is also being shared across social media.

Leader of Denbighshire, Councillor Hugh Evans OBE, said: “The Council is proud to be supporting local businesses with this festive shopping video.

“This is a fantastic film with a heart-warming story and a really important message – shop locally this Christmas.

“All the businesses featured are based in Denbighshire and the film shows the huge range of products and services available in the county.

“Shopping locally is an enjoyable experience and firms offer a friendly and professional face-to-face service and go that extra mile for their customers.

“As a Council we want to see local businesses succeed as this ensures money spent locally stays in Denbighshire and helps create a thriving economy.

“The Council would like to thank all the residents and businesses of Denbighshire who made this film possible.”

More than 50 children, from Rhyl, Prestatyn, Ruthin, Bala, Corwen, Denbigh and St Asaph, aged six – to 17 from Denbigh Stagecoach performed in the film.

Jane Heckman, aged 54, of Trefnant, is the principle of the school, which also provided the actors who played the family.

She said: “Performing at St Asaph Cathedral was amazing. The atmosphere and acoustics were fantastic. It made the children feel Christmassy. It was a magical evening for everyone involved.

“The children were inspired by performing at the Cathedral.”

Mrs Heckman, who has been principle of the school for 11 years, added: “As a local business we were proud to support other businesses and the message to shop locally in Denbighshire.

“We want to support other local businesses.”

The video has been produced as part of the Council’s Economic and Community Ambition Programme which is delivering 16 high priority projects to support businesses in the county and attract further inward investment to Denbighshire.

Denbighshire has also been supporting businesses during the festive period with free parking in council-run car parks after 3pm, the #LoveLiveLocal campaign which supports shopping locally and the production of a Capital FM radio advert to encourage shopping locally.

The video was produced for the Council by Frozen Moon Productions.

Llangollen business trio champion #LoveLiveLocal online campaign

A trio of thriving Llangollen businesses are helping to spearhead a new drive to persuade people to support local businesses. Stans supermarket, the Pro Adventure outdoor shop and Lily Rose Interiors have all just joined the small and growing band of official ambassadors for the #LoveLiveLocal social media campaign.

The campaign is being supported by Denbighshire County Council to promote independent local shops, small companies and service providers and help them make the most of social media marketing. The big idea behind the campaign is that if a customer loves the product they have just bought at their local gift shop or is delighted with the restaurant meal they had, they can spread the word over Twitter or Facebook, simply adding #LoveLiveLocal, to help their business friends and neighbours.

Denbighshire Council leader Hugh Evans has invited businesses across the county to engage with the campaign, use the hashtag to promote themselves and ask their customers to use it too. He said: “There are so many fantastic businesses here in Denbighshire in all sorts of sectors from food and hotels, to shops selling uniquely made crafts and providers of first class services and unforgettable experiences. “We need to get the word out and make sure as many people as possible get to know about them and use them. “We call on the people of Denbighshire to show community spirit by supporting this bid to safeguard the future of our high streets. “Small businesses help create a thriving regional economy and provide vital jobs for local people. “That’s why we really want people to share their positive experiences and boost our #LoveLiveLocal campaign by passing on the message about how much they love shopping locally. “It’s part of our ongoing drive to develop and expand the local economy, promote shopping locally and encourage businesses to further explore the benefits of using social media.”

Among those throwing their weight behind the campaign is Stans supermarket on Berwyn Street where manager Steve Jones said: “I’ll be doing whatever I can to support it as an ambassador. “At Stans in Llangollen we’re very much in favour of supporting other businesses from the area and we stock items from 15 or 16 local suppliers alongside the main brands. “We also support local causes and in the four years since we opened in Llangollen we’ve donated about £2,500 to schools, football teams and the area’s Tidy Town team. “I think #LoveLiveLocal is useful as social media is such a valuable marketing tool and getting feedback about local businesses from the people who use them is very important.”

Another new #LoveLiveLocal ambassador in Llangollen is one of the town’s youngest businesses, Lily Rose Interiors, which opened in Castle Street just four months ago. It’s run by Jan Deeprose, who lives in the area and used her considerable background in retailing as a springboard to start her own shop selling a wide range of home and house wear, from candles and cushions to crockery and garden ornaments. She said: “I’m pleased to become as ambassador for #LoveLiveLocal as I know that social media is so vital for businesses these days. That’s why I’m on Facebook, Twitter and Instagram. “It’s also so important to be doing something to support smaller local businesses, which is what the county council is doing with this campaign. “Being local is vital these days. I live and work in Llangollen, so I pride myself on knowing my local market and what people want and being able to pass the word about what businesses have to offer through this campaign all helps.”

Pete Carol, who has been running his Pro Adventure business in Llangollen since 1991 and now trades from the former Post Office in Castle Street. He said: “I’m pleased to be involved as I regularly use social media to help market my business, which is a specialist retailer for people who love the outdoors. “It’s not just about clothing and we stock items for walking, camping and bushcraft, such as such as axes and knives. “Through our presence on social media we pick up on local shares and retweets, which is good for business. “The #LoveLiveLocal campaign is an extension of that and I’m very pleased to be involved in it as it will certainly help to tell people about what’s good about using businesses in Llangollen and Denbighshire.”

Business Rates Revaluation

Business rates will be changing on 1 April 2017. Have you checked your draft Rateable Value?

As part of our work on helping to develop the local economy we’re very aware of the impact that business rates can have on your business. It has been seven years since all non-domestic properties in England and Wales were revalued. The 2017 Revaluation will be based upon rental levels at 1 April 2015 and will form the basis of your business rates liability for the next five years.

It is important to understand the local implications of this Revaluation and the draft Rating List that was issued on 30 September 2016.

If you pay business rates in Denbighshire (or aren’t sure whether or not you need to) then we’d suggest going online, using the link below, to check your new draft rateable value and get an estimate of what your business rates will be from April 2017.

Visit the new tool and enter your postcode or street address.

What is the Rateable Value? 

The rateable value is assessed by the Valuation Office Agency, which is an executive function of HM Revenue and Customs.

A property’s rateable value is an assessment of the annual rent the property would achieve if it were available to let on the open market at a fixed valuation date.

  • Until 31 March 2017, the rateable values will be based on a valuation date of 1 April 2008.
  • From 1 April 2017, the rateable values will be based on the valuation date of 1 April 2015.

If you think your rateable value is incorrect, you can find and view your property details here. Once the new rateable values come into effect on 1 April 2017, you will be able to make an appeal.

What is a revaluation?

The VOA regularly reassess and update the rateable values of all business properties usually every five years. This is called a Revaluation. This is done to maintain fairness in the system by redistributing the total amount payable in business rates, reflecting changes in the property market. Revaluation does not raise extra revenue overall.

Roles and responsibilities?

The VOA sets the rateable value of business premises by using property details such as rental information. Denbighshire County Council uses the rateable value and the business rates multiplier (set by central government) to calculate your business rates bill.

Small Business Rate Relief (SBRR)

In Wales, the current scheme of SBRR will be extended to 2017-18 with the same criteria – business premises with a rateable value of up to £6,000 will receive 100% relief and those with a rateable value between £6,001 and £12,000 will receive relief on a tapered basis from 100% to zero.

Transitional Relief Scheme

The Welsh Government are consulting on proposals for a Transitional Relief Scheme. The scheme is aimed at helping businesses who currently receive SBRR and whose rateable Value has increased to meet the cost of their rates. This will assist those ratepayers who are no longer entitled to the same amount of SBRR as a result of an increase in their rateable value following the revaluation by gradually phasing in any increases in the amount they have to pay over a three-year period. This will provide additional support to more than 7,000 ratepayers.

How can I find out more?  

For more information on the 2017 Revaluation, rateable values, and business rates go to www.gov.uk/voa/revaluation

You can also estimate your business rates bill, including any small business rate relief the local council may apply.

For further information about the transitional rates relief please visit: www.businesswales.gov.wales/business-rates-relief-in-wales

Denbighshire County Councils Business Rates Page www.denbighshire.gov.uk/en/business/business-rates/business-rates.aspx